FAQ

Frequently Asked Questions

What size should I order?

Use our Size Guide — measure your height and weight and match to the chart. If between sizes, size up. Free size exchanges if you get it wrong.

Are your gis WKF approved?

Yes — our competition range (Champion Pro, Kata Master, Sensei Authority, Tournament Sparring) are fully WKF approved. See our WKF Certification page for details.

How long does shipping take?

5–8 business days for standard international shipping, 2–3 days express. Free shipping on orders over $60. See full Shipping Info.

Can I return or exchange?

Yes — 30-day returns, free size exchanges. Items must be unworn with tags attached. See our Returns page.

Do you do club/bulk orders?

Yes — 10+ units get wholesale pricing. Email us at business@retailrisestore.com or visit our Wholesale page.

How do I care for my gi?

Cold machine wash, air dry, no bleach or fabric softener. Full details on our Care Instructions page.

What payment methods do you accept?

Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and Klarna (buy now pay later).